Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products (like matches and room spray), and some products cannot be shipped to international destinations.
When you place an order, depending on the shipping provider you choose, shipping transit estimates may appear on the shipping quotes page. We are a small operation and typically only one person is packing and shipping all of our packages, sometimes we get a sudden flurry of orders and get overwhelmed, and sometimes personal things come up and we need a day or two. We generally ship packages in 5-10 business days, so please add up to 10 business days to the transit estimate. If you need your order to arrive by a specific date please reach out to us to let us know and we’ll do everything we can to get it there on time for you! We are not a conglomerate with a giant shipping department, we're just two happy idiots out here selling what we love and trying our best not to disappoint.
Returns Policy
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.